HomeFood Policy

TRADCON

Food Policy

Last updated:

Our food is home-made: cooked in our own home kitchen when you order it, packed hygienically and delivered by our own riders.

Freshness and hygiene

  • Every dish is cooked after you order, not kept ready for hours
  • Our home kitchen follows the Safe Food Act, 2013 and the Bangladesh Food Safety Authority's rules for food businesses: clean surfaces and hands, safe water, fresh ingredients
  • Food is packed in sealed, food-safe containers and carried in insulated bags
  • Please eat food soon after delivery; don't keep cooked food at room temperature for more than 2 hours

Allergies and ingredients

Dishes may contain milk, eggs, nuts, wheat (gluten), fish or shellfish. Ingredients are listed on a dish's page when available. If you have an allergy, call us before ordering; we can't guarantee that any dish is free of traces.

If something is wrong

Wrong, missing, spilled or spoiled food: tell us within 2 hours of delivery with a photo. We replace the dish or refund it.

Sold out and opening hours

The kitchen's opening hours and preparation time are shown on each dish. A dish marked Sold out today is back the next morning. When the kitchen is closed or busy you can order for a later time.

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