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TRADCON

Frequently Asked Questions

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Quick answers to what customers ask us most.

Do you deliver to my address?

We deliver inside the areas shown on the map at checkout. Put a pin at your door: if it is inside an area you see the fee; if not, we can't deliver there yet. We are adding areas step by step.

How much is delivery?

It depends on your area and is shown at checkout as soon as you put your pin, before you order. Some areas have free delivery above an order amount.

How long does food take?

Food is cooked when you order. The kitchen shows its preparation time on each dish's page; our rider brings it as soon as it is ready. You can also order for a later time.

How does catering work?

Choose a package, the number of guests and your menu choices, then pick the event date. Catering needs a few days' notice, shown at checkout. We call to confirm; a small advance (never more than 10%) may be needed.

Are the cosmetics genuine?

Our sellers must sell only genuine products bought from authorised importers or distributors, with the expiry date shown. Products arrive sealed. If you doubt a product, don't open it: contact us and we will check it.

How do I pay?

Cash on delivery: pay the rider when your order arrives. Please keep the exact amount ready if you can.

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