The fastest way to reach us
- About an order on its way: call the rider's number shown on your order, or call us
- Something wrong with an order: tell us within the times in our Returns & Refunds policy, with a photo
- Catering: call us at least the notice days before your event (shown at checkout)
- Selling or delivering with us: see the Sell and Deliver with us pages
Complaints
Write to [email protected], call or WhatsApp the number on our Contact page, or use the Help button on the website. We answer every complaint within 72 hours.
If you are not satisfied with our answer you may contact the Directorate of National Consumer Rights Protection (DNCRP).